Counting Backwards

We use the top-rated company Pictorem as our print-on-demand experts. They have shipping facilities in Champlain, NY, USA, and Montreal, Canada.

Giclée Stretched Canvas Print: Giclee print on museum quality 410gsm polycotton canvas. Stretched on 1.5-inch pine wood and back wire. Ready to hang

We use the Giclee Print Technique delivering brilliant images with superior fade resistance for museum quality printing. Images printed on our photo papers and canvas using HP Vivera photo-versatile inks not only feature better image quality than photos processed by conventional labs but are more resistant to fading caused by light or heat and provide light-fade resistance superior to that of traditionally processed photos—up to 100 or more years.

Giclée Fine Art Matte Paper Print:

The Premium Archival Matte Paper is a smooth, neutral-white, matte paper for high-quality fine art, photo reproduction, and open-edition decor. The paper supports accurate color reproduction and high-contrast, high-resolution output, and is acid-free for a longer print life with pigment inks. It features a heavy weight (230 gsm), thick base (9.5 mil), and an instant-dry coating that resists fingerprints and smudging.

Please note: Handling recommendations: Due to the absorptive nature of the coating, you should avoid touching the coated surface. It's always recommended that cotton gloves be used when handling inkjet coated materials.

Global Delivery

Fine art paper print orders as well as stretched canvas prints typically ship out within 6 business days from the day of order.

All pricing includes FREE SHIPPING to the Continental USA and Canada. In these regions, you will never have to pay for customs or duties.

For Worldwide locations, we only ship in tubes so we limit our shipment to paper prints and shipping rates are calculated at checkout.

Customs

For artworks being shipped internationally, you may need to pay customs and/or import fees in order for the work to be released for delivery.

Customs duties and import fees aren’t included in the price on the website, as they’re set by the artwork’s destination country and are charged directly by the country’s customs office. In most cases, either the customs office or the courier will be in touch with you if any fees are due.

We offer a 30 day, money-back guarantee on all Print products. If you are unsatisfied with the quality of the product for any reason, simply send it back to us and receive a full refund.  Please note that it is required to email our team first  and we will send instructions on how and where to send your package. The customer will be responsible for return shipping fees.

For product defects, assembly issues or damages while in transit, we will replace or refund your purchase in full (it will not be required to send it back). Proof of the damage or issues with the print must be provided. 

To begin the return process or inquire about a return/exchange/refund, please contact us at: hello@heathermcfarlinart.com

Once your order ships, you will receive a shipping confirmation email with tracking information. If you haven’t received your order within 21 days of receiving your tracking number, please contact us at hello@heathermcfarlinart.com with your name and order number, and we will look into it for you.

We are more than happy to answer any questions you might have. Please email us at hello@heathermcfarlinart.com.